Gaya APA
Gaspersz, V. (2005).
ISO 9001 : 2000 And Continual Quality Improvement (1).
Jakarta:
PT Gramedia Pustaka Utama.
Gaya MLA
Gaspersz, Vincent.
"ISO 9001 : 2000 And Continual Quality Improvement".
1
Jakarta:
PT Gramedia Pustaka Utama,
2005.
Text.