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Difficult Conversations (HBR 20-Minute Manager Series)

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You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:

Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forward


Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives--from the most trusted source in business. Also available as an ebook.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

428 Rev d

Penerbit

United States of America : Harvard bussines Reiew Pres., 2016

Deskripsi Fisik

ix, 110 hlm ; 17 cm

Bahasa

English

ISBN/ISSN

9781633690783

Klasifikasi

428

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

Cet. 1

Subjek

Conversation

Info Detail Spesifik

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Pernyataan Tanggungjawab

Havard Business Review

Versi lain/terkait

Lampiran Berkas

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