You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through: Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togeth…
Take the stress out of giving feedback. To help your employees meet their goals and fulfill their potential, you need to provide them with regular feedback. But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it's not only well received but also expressed in a way that encourages change? Whether you're commending exemplary w…
Intimidated by corporate finance? The numbers (and the jargon) can feel overwhelming--but you have to understand them to manage effectively. Finance Basics explains the fundamentals simply and quickly, introducing you to key terms and concepts such as: How to navigate financial statementsHow to weigh costs and benefitsWhat's involved in budgeting and forecastingHow to gauge a company's finan…
There's always more work to be done. How do you make sure you'll finish your most important tasks and make progress in your key projects by the end of the day? This book runs you through the basics of prioritizing your work, staying focused, delegating tasks, and using technology to help you get more done. About HBR's 20-Minute Manager Series: Don't have much time? Get up to speed fast on the m…